Returns & Refunds Policy
At Slow Morning Coffee Co., we want your order to arrive exactly as expected. Because many of our products include packaged food items, all sales are final and we do not accept returns or exchanges.
If your order arrives damaged, defective, incorrect, or missing an item, please contact us at slowmorningcc@gmail.com within 7 days of delivery. Include your order number and, when applicable, photos of the issue so we can review it.
For eligible order issues, Slow Morning Coffee Co. may offer a replacement or refund, depending on the circumstances. Please do not send any products back unless we specifically ask you to do so.
We do not provide refunds or exchanges for:
Change of mind or buyer’s remorse
Coffee preferences or taste
Incorrect apparel size or color selected by the customer
Orders sent to an incorrect address provided by the customer
Normal shipping delays outside our control
Original shipping charges are non-refundable unless the refund is due to an error by Slow Morning Coffee Co. or a fulfillment partner.
Orders may only be canceled before fulfillment begins. Once an order has entered processing or has shipped, it cannot be canceled.
If you have any questions about an order, contact:
Slow Morning Coffee Co.
Waverly, Iowa
slowmorningcc@gmail.com